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Support Center

When will my order ship?

Last Updated: Feb 20, 2014 03:08PM EST
95% of plain orders ship the same or next business day. We do not guarantee same day shipping, but we try very hard!

If an item is backordered for more than 3 business days, you will be notified.  If you are under strict time constraints, please let us know and we will do our best to expedite the delivery.

We process and ship orders Monday through Friday, 9AM to 5PM ET. Orders placed outside of these hours will not be processed until the next business day. We are closed Saturday and Sunday. If you place your order after 5:00pm on Friday, your order will not be processed until Monday.

If you order has been processed for shipping, or has shipped, we can not cancel your order. You can refuse the delivery, and your order will be subject to our return policy.

If there is an issue with obtaining credit card authorization, your order will be placed on hold and will not progress until the matter is resolved.  You will be notified immediately if an issue has occurred.

Orders paid by check will not ship until the funds are received and verified.

Contact Us

service@envelopes.com
http://assets3.desk.com/
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Free Shipping on Custom Orders

Free Standard Shipping on all Custom Orders. No code necessary. Free Shipping will automatically apply at checkout. Offer not valid for Alaska, Hawaii, United States Territories or International destinations. Offer is not redeemable on previous orders. Terms of offer are subject to change at any time.

Price Match

Please email a competitor’s quote using a PDF, ScreenShot, or Forwarded Email to service@folders.com. We will respond promptly and work to match or beat a competitor price.

IMPORTANT: This applies to future orders and cannot be applied to orders placed in the past.